Credit Cards

Credit card orders will be shipped only to the billing address of the credit card. Once a history is established with us you may request a different shipping address for your orders. All orders are processed through PayPal
 

Back Orders

Items not in stock cannot be ordered. Inventory is updated twice a week.
 

Damage/Loss

All claims must be filed with the CARRIER. IRON EAGLE will not be responsible for any direct or indirect labor, garage, medical, or legal expense, or any other expense related to use of any item listed in this catalog, or delay caused by any such item.
 

Returns

Any unauthorized parts that are returned without a return number will be either refused or disregarded. We will cover shipping on defective products. Customers are responsible for shipping on non-defective parts. There is a 25% restock fee for non-defective parts. Know your bike!!!!! We do not accept returns for parts that do not fit because you do not know your bike or it has been modified.

1. Request for return must be within 10 days. If customer doesn't contact IRON EAGLE within the 10 day period no return authorization will be granted. Check your part.
2. IMPORTANT. Open all boxes and inspect the contents. If something  looks incorrect please contact us immediately. NO RETURNS WILL BE GRANTED AFTER 10 DAYS.
    

Authorization

HOW TO RECEIVE A RETURN AUTHORIZATION

1. E-mail IRON EAGLE within 10 days with the following information.
   (a) Name, address, phone
   (b) Invoice date and number
   (c) Reason for return
2. Upon return authorization number being granted, you must include this information for your return to be processed. If this information is not included or if the information you include is incomplete your return will be refused and returned to you. Please follow specifically.
3. Put authorization number in bold black letters on OUTSIDE Of BOX. If this number is not on the box it will be refused.
4. Xerox copy of original invoice must be put INSIDE the box along with items being returned. Include a brief note of explanation for the return.
5. Return must be shipped PRE-PAID. No exceptions. If any box is returned C.O.D. it will be refused unless arranged with us prior to return.
6. Any shortages or discrepancies must be reported within 3 DAYS of delivery. If your problem is not reported within that time frame IRON EAGLE will not accept responsibility.
7. IRON EAGLE through its return policy doesn't guarantee that a return can be given a credit, refund or exchanged until the part is returned for evaluation. IRON EAGLE reserves the right to issue either a credit, refund, or exchange for the returned merchandise. We will cover return shipping on all defective items other then electrical.
8. Any items purchased from IRON EAGLE must be returned in the same form and packaging as they were received. No painting, molding, disassembly, modification, or alteration of any type will be accepted back.
    

Guarantee

All items distributed by IRON EAGLE carry a 100% guarantee it found defective. All items sold are considered by law a customer assembled item and carry no liability to the maker. If a part is defective we will replace it free of charge, but in no case can we assume any liability of any type. Absolutely no guarantee or return on any electrical parts. These can be handled by the manufacturer. Guarantee is limited to the replacement or repair of part(s) in question. Absolutely no guarantee if part has been installed and run for more than 10 days.
 

Refunds

All refunds are subject to the approval of IRON EAGLE. We reserve the right to refuse anyone service and deny any return privilege.
 

C.O.D.

We do not ship any orders on a C.O.D. basis.

PRICES SUBJECT TO CHANGE WITHOUT NOTICE

Not Responsible for Typographical Error

Copyright © 1997, Iron Eagle   All rights reserved.